Policy Design

• Business policy plays a key role in providing definitive guidance to the company community for the appropriate course of action.
  

• Well-crafted policy supports the core values of the company, and facilitates progress and change. Well-crafted policy needs no exceptions. The business’s core values and changing marketplace determine policy modification over time.

• During the past 20 years Bill Burnett has had primary responsibility for crafting and implementing policy which governs the management and operations, product implementation, technology, and dispute resolution methods, for a global business operating in over 175 countries.